191 In-Depth Business Continuity Management Team Questions for Professionals

What is involved in Business Continuity Management Team

Find out what the related areas are that Business Continuity Management Team connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Business Continuity Management Team thinking-frame.

How far is your company on its Business Continuity Management Team journey?

Take this short survey to gauge your organization’s progress toward Business Continuity Management Team leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Business Continuity Management Team related domains to cover and 191 essential critical questions to check off in that domain.

The following domains are covered:

Business Continuity Management Team, Business continuity, Business continuity planning, Change management, Contingency management, Data center automation, Data recovery, Digital continuity, Disaster recovery, Disaster recovery plan, Firmware, High Availability, ISO 22301, Information Technology, Information security, Managed System, Microcode, Quality management, Resilience, Risk management, Service level agreement, Subnetwork, Volume Group, Workload Management:

Business Continuity Management Team Critical Criteria:

Co-operate on Business Continuity Management Team results and track iterative Business Continuity Management Team results.

– Will new equipment/products be required to facilitate Business Continuity Management Team delivery for example is new software needed?

– In what ways are Business Continuity Management Team vendors and us interacting to ensure safe and effective use?

– Are there any disadvantages to implementing Business Continuity Management Team? There might be some that are less obvious?

Business continuity Critical Criteria:

Discuss Business continuity decisions and interpret which customers can’t participate in Business continuity because they lack skills.

– Who will be responsible for leading the various bcp teams (e.g., crisis/emergency, recovery, technology, communications, facilities, Human Resources, business units and processes, Customer Service)?

– Has specific responsibility been assigned for the execution of business continuity and disaster recovery plans (either within or outside of the information security function)?

– Has the organization established an enterprise-wide business continuity/disaster recovery program that is consistent with requirements, policy, and applicable guidelines?

– Do you have a written business continuity/disaster recovery plan that includes procedures to be followed in the event of a disruptive computer incident?

– Does our business continuity and/or disaster recovery plan (bcp/drp) address the timely recovery of its it functions in the event of a disaster?

– Do the response plans address damage assessment, site restoration, payroll, Human Resources, information technology, and administrative support?

– Do our business continuity andor disaster recovery plan (bcp/drp) address the timely recovery of our it functions in the event of a disaster?

– What programs/projects/departments/groups have some or all responsibility for business continuity/Risk Management/organizational resilience?

– Will Business Continuity Management Team have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– Which data center management activity involves eliminating single points of failure to ensure business continuity?

– What are your most important goals for the strategic Business Continuity Management Team objectives?

– What is the role of digital document management in business continuity planning management?

– Have you identified your Business Continuity Management Team key performance indicators?

– Does increasing our companys footprint add to the challenge of business continuity?

– How does our business continuity plan differ from a disaster recovery plan?

– Has business continuity thinking and planning become too formulaic?

– Is there a business continuity/disaster recovery plan in place?

– What is business continuity planning and why is it important?

– Do you have any DR/business continuity plans in place?

Business continuity planning Critical Criteria:

Communicate about Business continuity planning governance and observe effective Business continuity planning.

– Do we monitor the Business Continuity Management Team decisions made and fine tune them as they evolve?

– Which Business Continuity Management Team goals are the most important?

– How can we improve Business Continuity Management Team?

Change management Critical Criteria:

Participate in Change management leadership and get going.

– Troubleshooting – are problems related to what is actually changing (the change), to the management of tasks and resources to make the change happen (project management) or to issues relating to employee engagement, buy-in and resistance (Change Management)?

– In terms of change focus, leaders will examine the success of past strategic initiatives and the concrete Change Management that accompanied them. is the overall strategy sound?

– What steps have executives included in the Change Management plan to identify and address customers and stakeholders concerns about the specific process to be reengineered?

– Have all the major Change Management issues associated with the preferred alternative been identified and discussed?

– Do you have formalized processes for organizational change management within your organization?

– Does your organization have a preferred organizational change management methodology?

– What are the most important benefits of effective organizational change management?

– Do project management and Change Management look the same for every initiative?

– In what scenarios should change management systems be introduced?

– What has been your most Challenging change management experience?

– What are common barriers to using Change Management in practice?

– Are Organizational Change managements best practices (eg Kotter) applied?

– How pro-active is the Organizational Change Management Plan?

– When is Change Management used on a project at which level?

– Who are the leaders in a Change Management process?

– How do we keep improving Business Continuity Management Team?

– When is Change Management used on a project?

Contingency management Critical Criteria:

Explore Contingency management outcomes and explain and analyze the challenges of Contingency management.

– Among the Business Continuity Management Team product and service cost to be estimated, which is considered hardest to estimate?

– How will we insure seamless interoperability of Business Continuity Management Team moving forward?

– What are the long-term Business Continuity Management Team goals?

Data center automation Critical Criteria:

Model after Data center automation tasks and cater for concise Data center automation education.

– Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Business Continuity Management Team. How do we gain traction?

– What will be the consequences to the business (financial, reputation etc) if Business Continuity Management Team does not go ahead or fails to deliver the objectives?

– Do the Business Continuity Management Team decisions we make today help people and the planet tomorrow?

Data recovery Critical Criteria:

Tête-à-tête about Data recovery tactics and budget the knowledge transfer for any interested in Data recovery.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Business Continuity Management Team models, tools and techniques are necessary?

– Meeting the challenge: are missed Business Continuity Management Team opportunities costing us money?

– What is the most competent data recovery service in the us?

Digital continuity Critical Criteria:

Cut a stake in Digital continuity decisions and diversify disclosure of information – dealing with confidential Digital continuity information.

– How to deal with Business Continuity Management Team Changes?

– Is the scope of Business Continuity Management Team defined?

– What is our Business Continuity Management Team Strategy?

Disaster recovery Critical Criteria:

Accelerate Disaster recovery strategies and work towards be a leading Disaster recovery expert.

– Have policies and procedures been established to ensure the continuity of data services in an event of a data breach, loss, or other disaster (this includes a disaster recovery plan)?

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Business Continuity Management Team processes?

– How can we incorporate support to ensure safe and effective use of Business Continuity Management Team into the services that we provide?

– How do you intend to fund the reopening: from existing business sources, your own resources, other investors, banks, lenders, or a mix?

– How do departmental (e.g. payroll, financials, student and medical) disaster recovery plans (drp) correlate with the overall erp?

– How many virtual machines are to be protected by the disaster recovery solution?

– Do our plans cater for delivering information when there is no power?

– How often do you fully test your disaster recovery capabilities?

– Key customers and/or suppliers will be affected by the disaster?

– Has the disaster recovery plan (dr) been created or updated?

– Are damage assessment and disaster recovery plans in place?

– Do you need any special (e.g., flood) insurance now?

– How do we create backups for disaster recovery?

– Insurance covering equipment replacement needs?

– How do we assess how much damage has occurred?

– How many data center sites do you have?

– Why is it disaster recovery important?

– What does our Disaster Recovery Plan look like?

– Should you reopen your business?

– Can the item be replaced?

Disaster recovery plan Critical Criteria:

Closely inspect Disaster recovery plan leadership and sort Disaster recovery plan activities.

– The goal of a disaster recovery plan is to minimize the costs resulting from losses of, or damages to, the resources or capabilities of your IT facilities. The success of any database disaster recovery plan depends a great deal on being able to determine the risks associated with data loss. What is the impact to your business if the data is lost?

– The goal of a disaster recovery plan is to minimize the costs resulting from losses of, or damages to, the resources or capabilities of your IT facilities. The success of any disaster recovery plan depends a great deal on being able to determine the risks associated with data loss. What is the impact to our business if the data is lost?

– Has your organization ever had to invoke its disaster recovery plan which included the CRM solution and if so was the recovery time objective met and how long did it take to return to your primary solution?

– Where do ideas that reach policy makers and planners as proposals for Business Continuity Management Team strengthening and reform actually originate?

– Do we Assess the severity of damages and do we know when damages are enough to warrant activation of all or part of the disaster recovery plan?

– What actions start the master disaster recovery plan (drp), business recovery plan (brp), and emergency recovery plan (erp)?

– Are the disaster recovery plan (DRP) and the business contingency plan (BCP) tested annually?

– Do Payroll, financials, etc disaster recovery plans (drp) correlate with the overall erp?

– Will Business Continuity Management Team deliverables need to be tested and, if so, by whom?

– Is the priority of system restores documented in the disaster recovery plan?

– What are we doing related to disaster recovery planning & programs?

– What are the pros and cons of a cloud disaster recovery plan?

– Are there Business Continuity Management Team problems defined?

– What does a disaster recovery plan look like?

Firmware Critical Criteria:

Examine Firmware quality and create Firmware explanations for all managers.

– IoT-based offerings are no longer one-off product hardware sales. Instead, manufacturers will embark on new relationships with customers that last for the entire lifecycle of the hardware product. Through over-the-air (OTA) communications, firmware updates and feature enhancements can be delivered to IoT products for as long as they are installed. Given this shift, how should we price our IoT offerings?

– Has anyone made unauthorized changes or additions to your systems hardware, firmware, or software characteristics without your IT departments knowledge, instruction, or consent?

– Does the company have equipment dependent on remote upgrades to firmware or software, or have plans to implement such systems?

– Is there a Business Continuity Management Team Communication plan covering who needs to get what information when?

– Are we making progress? and are we making progress as Business Continuity Management Team leaders?

High Availability Critical Criteria:

Concentrate on High Availability goals and be persistent.

– What are some of our practices for having application consistent snapshots across multiple persistent storage systems for disaster recovery and or high availability purposes?

– Is Business Continuity Management Team dependent on the successful delivery of a current project?

– Should the deployment occur in high availability mode or should we configure in bypass mode?

– How can sdn be applied in the context of disaster recovery and high availability?

– Are our applications designed for high availability and disaster recovery?

– Is the application designed for high availability and disaster recovery?

– How is the value delivered by Business Continuity Management Team being measured?

– Have all basic functions of Business Continuity Management Team been defined?

ISO 22301 Critical Criteria:

Demonstrate ISO 22301 engagements and modify and define the unique characteristics of interactive ISO 22301 projects.

– What other jobs or tasks affect the performance of the steps in the Business Continuity Management Team process?

– Is there any existing Business Continuity Management Team governance structure?

Information Technology Critical Criteria:

Powwow over Information Technology management and raise human resource and employment practices for Information Technology.

– For your Business Continuity Management Team project, identify and describe the business environment. is there more than one layer to the business environment?

– Does your company have defined information technology risk performance metrics that are monitored and reported to management on a regular basis?

– If a survey was done with asking organizations; Is there a line between your information technology department and your information security department?

– How does new information technology come to be applied and diffused among firms?

– The difference between data/information and information technology (it)?

– When do you ask for help from Information Technology (IT)?

– Are we Assessing Business Continuity Management Team and Risk?

– What are our Business Continuity Management Team Processes?

Information security Critical Criteria:

Audit Information security leadership and inform on and uncover unspoken needs and breakthrough Information security results.

– Is the software and application development process based on an industry best practice and is information security included throughout the software development life cycle (sdlc) process?

– Are information security policies, including policies for access control, application and system development, operational, network and physical security, formally documented?

– Based on our information security Risk Management strategy, do we have official written information security and privacy policies, standards, or procedures?

– Do suitable policies for the information security exist for all critical assets of the value added chain (indication of completeness of policies, Ico )?

– Are information security roles and responsibilities coordinated and aligned with internal roles and external partners?

– Does your company have a current information security policy that has been approved by executive management?

– What information security and privacy standards or regulations apply to the cloud customers domain?

– Have standards for information security across all entities been established or codified into law?

– Is an organizational information security policy established?

– : Return of Information Security Investment, Are you spending enough?

– How to achieve a satisfied level of information security?

– What is the main driver for information security expenditure?

Managed System Critical Criteria:

Focus on Managed System strategies and ask questions.

– What are your results for key measures or indicators of the accomplishment of your Business Continuity Management Team strategy and action plans, including building and strengthening core competencies?

– Does Business Continuity Management Team systematically track and analyze outcomes for accountability and quality improvement?

– Does our organization need more Business Continuity Management Team education?

Microcode Critical Criteria:

Be clear about Microcode issues and find the ideas you already have.

– To what extent does management recognize Business Continuity Management Team as a tool to increase the results?

Quality management Critical Criteria:

Review Quality management adoptions and look at it backwards.

– What is the future of Data Quality management?

– Quality management -are clients satisfied?

Resilience Critical Criteria:

Trace Resilience tactics and suggest using storytelling to create more compelling Resilience projects.

– What type and amount of resources does the system develop inherently and what does it attract from the close and distant environment to employ them consequently in the resilience process?

– What management system can we use to leverage the Business Continuity Management Team experience, ideas, and concerns of the people closest to the work to be done?

– How and how much do Resilience functions performed by a particular system impact own and others vulnerabilities?

– How and how much Resilience functions performed by a particular system impact own and others vulnerabilities?

– What new services of functionality will be implemented next with Business Continuity Management Team ?

– How will our organization address the key risk areas of security, resilience and data leakage?

– What level of service resilience and backup is provided within the service?

– What level of service resilience and backup is provided within the service?

– What level of service resilience and backup is provided within services?

– What is the nature and character of our Resilience functions?

– What are current Business Continuity Management Team Paradigms?

– Why focus on Cybersecurity & resilience?

Risk management Critical Criteria:

Learn from Risk management planning and describe which business rules are needed as Risk management interface.

– Has management conducted a comprehensive evaluation of the entirety of enterprise Risk Management at least once every three years or sooner if a major strategy or management change occurs, a program is added or deleted, changes in economic or political conditions exist, or changes in operations or methods of processing information have occurred?

– What collaborative organizations or efforts has your company interacted with or become involved with to improve its Cybersecurity posture (such as NESCO, NESCOR, Fusion centers, Infragard, US-CERT, ICS-CERT, E-ISAC, SANS, HSIN, the Cross-Sector Cyber Security Working Group of the National Sector Partnership, etc.)?

– How do we revise the risk appetite statement so that we can link it to risk culture, roll it out effectively to the business units and bring it to life for them. How do we make it meaningful in connecting it with what they do day-to-day?

– Will our actions, process, program or procedure result in the loss of revenue, workforce downtime, litigation, or increased resource expenditure?

– Will our actions, process, program or procedure prevent access to necessary records or result in changes to data in them?

– Will we be inclusive enough yet not disruptive to ongoing business, for effective Cybersecurity practices?

– Does your organization have a company-wide policy regarding best practices for cyber?

– Do governance and risk management processes address Cybersecurity risks?

– Where do organizations locate their Cybersecurity Risk Management programoffice?

– How can skill-level changes improve Business Continuity Management Team?

– Is there an impact to schedule performance and to what level?

– Where do we locate our Cybersecurity Risk Management program/office?

– Who is in charge of ensuring that the repair is made?

– Where is this procedure or policy written and kept?

– Is the risk above an acceptable level?

– Which systems need to be patched?

– How much does it help?

Service level agreement Critical Criteria:

Consider Service level agreement visions and shift your focus.

– What are our best practices for minimizing Business Continuity Management Team project risk, while demonstrating incremental value and quick wins throughout the Business Continuity Management Team project lifecycle?

– Do those selected for the Business Continuity Management Team team have a good general understanding of what Business Continuity Management Team is all about?

– Are the vendor contracts deliverables-based, with specific Service Level Agreements (slas) including penalties and liquidated damages?

– How will the SLA be terminated if either party wants to terminate either for cause or for convenience?

– What is the impact of changing my suppliers and/or their SLAs on my capabilities to meet my SLAs?

– What are standard financial penalties for violating downtime in a Service Level Agreement?

– Does the provider offer any form of Service Level Agreement (SLA) guarantees?

– Are there encryption requirements, especially of off-line copies?

– What are the costs to the business customer for the service?

– When will regularly scheduled maintenance be performed?

– What are the costs to provide this level of service?

– How to quantify the system security?

– Do any copies need to be off-site?

– How many copies must be off-line?

– How will service be delivered?

– What services are included?

– What will the project do?

– How do I write an SLA?

– What to optimise for?

– Who prepares the SLA?

Subnetwork Critical Criteria:

Understand Subnetwork results and prioritize challenges of Subnetwork.

– What are the record-keeping requirements of Business Continuity Management Team activities?

– How do we Lead with Business Continuity Management Team in Mind?

Volume Group Critical Criteria:

Refer to Volume Group management and transcribe Volume Group as tomorrows backbone for success.

– What may be the consequences for the performance of an organization if all stakeholders are not consulted regarding Business Continuity Management Team?

– How do we measure improved Business Continuity Management Team service perception, and satisfaction?

– Does the Business Continuity Management Team task fit the clients priorities?

Workload Management Critical Criteria:

Grade Workload Management outcomes and create a map for yourself.

– What vendors make products that address the Business Continuity Management Team needs?

– Which individuals, teams or departments will be involved in Business Continuity Management Team?

– Who will provide the final approval of Business Continuity Management Team deliverables?

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Business Continuity Management Team Self Assessment:

https://store.theartofservice.com/Business-Continuity-Management-Team-Third-Edition-Revised/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Business Continuity Management Team External links:

MIT Business Continuity Management Team (BCMT)
http://web.mit.edu/bcmt

Business continuity External links:

Business Continuity – American Title Inc
https://www.americantitleinc.com/ati/Compliance/Security-BCP-DRP

Business continuity planning External links:

Business Continuity Planning – Business – Be Ready Utah
https://www.utah.gov/beready/business/make-a-plan.html

Business Continuity Planning Suite | Ready.gov
https://www.ready.gov/business-continuity-planning-suite

Business Continuity Planning – Northwestern University
http://www.northwestern.edu/bcp

Change management External links:

Change management experts -Change Management Leaders
https://www.checksix.com

CDT Releases Organizational Change Management and …
https://techblog.ca.gov/2017/09/ocm-bpr-framework-release

ADKAR Change Management Model Overview & Exercises | …
https://www.prosci.com/adkar/adkar-model

Contingency management External links:

[PPT]Contingency Management: Past, Present and Future
http://ctndisseminationlibrary.org/PPT/485Stitzer.ppt

Contingency management (Book, 1975) [WorldCat.org]
http://www.worldcat.org/title/contingency-management/oclc/1357581

Contingency Management NIDA-Funded Study …
http://arenaebp.com/contingency-management-study-participation

Data center automation External links:

Data Center Automation – Cisco
http://www.cisco.com/c/en/us/products/cloud-systems-management/data-center-automatio…

Zefflin – Data Center Automation & Cloud Management …
https://www.zefflin.com

Data Center Automation | Mumbai | Sunrise Consulting
https://www.sunriseconsult.org

Digital continuity External links:

Digital Continuity: The Holy Grail | QUMAS
http://www.qumas.com/digital-continuity-holy-grail

Disaster recovery External links:

Cloud Migration and Disaster Recovery
https://www.cloudendure.com

SCDRO – South Carolina Disaster Recovery Office
https://www.scdr.sc.gov

Disaster recovery plan External links:

Having a Disaster Recovery Plan Ready for 2018 Is Critical
https://www.unitrends.com/solutions/disaster-recovery-plan

Firmware External links:

Download drivers and firmware for Surface
https://support.microsoft.com/en-us/help/4023482

Firmware Update Instructions – olympusamerica.com
http://www.olympusamerica.com/cpg_section/cpg_downloads_updater_info.asp

Software and Firmware Downloads | WD Support
http://support.wdc.com/downloads.aspx?DL

High Availability External links:

High Availability Replication Software | EVault & DoubleTake
https://www.carbonite.com/data-protection/high-availability

High Availability Inc.
https://hainc.com

Planning for High Availability with Configuration Manager
https://technet.microsoft.com/en-us/library/hh846246.aspx

ISO 22301 External links:

ISO 22301 – International Business Continuity Standard
https://www.itgovernanceusa.com/iso22301-business-continuity-standard

ISO 22301 Business Continuity Standard in Plain English
http://praxiom.com/iso-22301.htm

Information Technology External links:

SOLAR | Division of Information Technology
https://it.stonybrook.edu/services/solar

Umail | University Information Technology Services
https://umail.iu.edu

Rebelmail | UNLV Office of Information Technology (OIT)
https://rebelmail.unlv.edu

Information security External links:

ALTA – Information Security
https://www.alta.org/business-tools/cybersecurity.cfm

Title & Settlement Information Security
http://www.scasecurity.com/title-settlement-information-security

Federal Information Security Management Act of 2002 – NIST
https://csrc.nist.gov/topics/laws-and-regulations/laws/fisma

Managed System External links:

Managed System Support SLA | IST – Platform Infrastructure
https://pi.berkeley.edu/managed-system-support-sla-0

Microcode External links:

June 2015 Intel CPU microcode update for Windows
https://support.microsoft.com/en-us/help/3064209

linux – What is Intel microcode? – Stack Overflow
https://stackoverflow.com/questions/4366837

Quality management External links:

Login – ASCWebQI – Quality Management Tools
https://www.ascwebqi.com

Antelope Valley Air Quality Management District
https://avaqmd.ca.gov

abaqis® | Quality Management System
https://www.abaqis.com

Resilience External links:

Resilience Trumps Aces – Children’s Resilience Initiative
https://resiliencetrumpsaces.org

Risk management External links:

Risk management
http://Risk management is the identification, assessment, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events or to maximize the realization of opportunities.

Education Risk Management | Edu Risk Solutions
https://www.edurisksolutions.org

Risk Management Jobs – Apply Now | CareerBuilder
https://www.careerbuilder.com/jobs-risk-management

Service level agreement External links:

[PDF]Service Level Agreement (SLA) Frequently Asked …
https://its.ny.gov/sites/default/files/documents/sla_faq1210.pdf

Service Level Agreement – Fleet Maintenance Software
https://www.rtafleet.com/service-level-agreement

State of Oregon: Procurement – Service level agreement
https://services.oregon.gov/das/Procurement/Pages/SLA.aspx

Subnetwork External links:

subnetwork – Wiktionary
https://en.wiktionary.org/wiki/subnetwork

News – IASP New IASP Industry 4.0 subnetwork
http://www.iasp.ws/Activities/News/New-IASP-Industry-4.0-subnetwork

Volume Group External links:

Moving a volume group to another system – TLDP
http://tldp.org/HOWTO/LVM-HOWTO/recipemovevgtonewsys.html

Removing physical volumes from a volume group – TLDP
http://tldp.org/HOWTO/LVM-HOWTO/removepvsfromvg.html

Workload Management External links:

[PDF]Caseload and Workload Management – Child Welfare
https://www.childwelfare.gov/pubPDFs/case_work_management.pdf

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